TERMS AND CONDITIONS OF
USING THE WEBSITE “GAUKK”
Users will log in their Account with their User name or e-mail address and their password. In case the User forgets these, Gaükk will offer assistance to recover them. For this, choose option “Recover User and/or Password” and follow the mentioned steps. Finally, the system will confidentially send you to the registered e-mail address your user name and a temporary password.
Except in cases required by law, the User commits not to spread their password to others that are not authorized by the User and Users shall have necessary care to avoid their password to be taken. In case the password is taken, the User shall immediately notify Gaükk. Every action made using the User´s name and password shall be linked to such User, who shall take whole responsibility of said actions and shall keep Gaükk free of fault in case there is any damage against Gaükk.
Once chosen the products the User would like to buy, they shall include it on the section “Shopping Cart”. In that section, the User can see all the products they chose for their Purchase and, if necessary, correct any mistake or omission of information related to their Purchase. If any of the products chosen is not available because of stock, you will be informed or you will be prevented to follow the Purchase of that product. If due to outdated information, the Purchase proceeds, it might be cancelled in case the selected product is not available.
After checking the Shopping Cart, in order to proceed to checkout, the User shall fill in delivery and invoicing information and later choose a payment method.
Regardless the chosen payment method, while confirmation is pending, Gaükk will send an e-mail to the address informed by the User confirming the reception of your order of products, this means that your order has been received by the system but it is pending and waiting for payment confirmation in order to complete the purchase and later processing. At that moment, the purchase is still not completed. Once received the payment confirmation, Gaükk will send an e-mail to the User confirming the reception of your order of products and the purchase completed.
Pursuant to in-force rules, the User that Purchases in the Website has the right to withdraw acceptance and return products free of charge within 10 days following delivery at their address. The products that the User wishes to return shall be in perfect condition and: (i) Without use, and (ii) keeping its original and complete package, box and labels in perfect condition.
In order to return the product, the User shall inform their intention to make a return through the special Website section “Returns”. Between 2 to 4 working days after the product return confirmation, the shipping company will pick them up at the address informed by the User for such purposes. When properly receiving the product, Gaükk will reimburse the User the purchase price, including shipping expenses, if the User reasonably incurred in such expenses and can duly demonstrate it.
This legal right shall not apply for products especially made for the User or for clearly customized products, or other products that due to their nature cannot be returned or can be easily damaged (including, underwear, socks and shoes and any piece of clothing or product that is printed, embroidered or otherwise customized upon User’s request);
To do a claim, the User shall click “Returns” and provide a detailed description of the problems that the product has and completing the data required therein. After the claim was done, the shipping company will pick up the products at the address informed by the User, within 2 to 4 working days confirming the claim. Gaükk will have 20 days to verify if the claim is appropriate and if it is, they will send the new product to the User. In case the claim is rejected, the User may request to have their product originally bought send back.
Gaükk will store the Personal Information in a database located at 2801 Centerville Road, 1st Floor, Wilmington, DE, 19808, USA, where the User can use their rights to access, correct, update, delete and/or block their Personal Information. You shall use your rights to access, correct, update, delete and/or block your Personal Information free of charge, sending an e-mail to [email protected]. Requested information will be provided within ten running days after Gaükk was duly notified.
Upon a request, you should provide Gaükk a way to identify you and to contact you, if necessary. Gaükk will answer proper requests within 10 working days after receiving the request, if it is an access request and 5 working days if it is a request to change, update or delete information.
The User expresses that the Personal Information supplied are accurate and complete and understands that providing inaccurate or incomplete information or failure to provide them may prevent the Website use, their apps or any hiring through the Online Purchase (even without previous notice) or that Gaükk may counterattack the user in the future.
Gaükk, pursuant to applicable rules, informs the User that “The bearer of personal information is entitled to access them, free of charge, with a frequency of no less than six months, except that legitimate interest is credited pursuant to section 14, subsection 3 of Law No. 25,326. The National Organization for Personal Information Protection, controlling body for Law No. 25,326, is responsible for dealing with submissions and claims that may be filed related to the failure to fulfil rules for personal information protection. ”
Local Storage Objects: Our external service suppliers and we can use local storage objects (”OAL flash”, per its acronym in Spanish) in certain situations, for example, to recognize you and remember the products in your shopping cart. OAL flash are different from browser cookies in the amount and type of information stored. Moreover, in general, you cannot control, delete or disable OAL flash acceptance of your browser. To have more information on OAL flash and to learn how to control them, click the support page of Flash Player and choose Global Storage Settings Panel and follow the instructions. To see OAL flash of your computer, visit Website Storage Settings Panel and follow the instructions to examine and, if you wish, to delete some specific OAL flash.
Pixel Labels and Other Technologies: Invisible GIF are tiny graphics with a unique identifier, of a similar function to cookies. However, unlike cookies that are stored in your computer hardware, invisible GIFs are invisibly embedded in websites. We can use invisible GIF (also known as web bug or web tag) related to the Website, among other things, to do a follow-up of our visitors’ activities and to develop statistics about the Website use and response rate. Our external service suppliers and we can also use invisible GIF in electronic messages with a HTML format to help ourselves to track e-mail response rates, measure success of our marketing campaigns and identify when our e-mails are viewed or forwarded.
Tools, Apps and Similar Technologies. If you decide to use the technology we provide (as an app), any personal information or other type of data that you offer through this technology can become public, for example, through social media or other websites and platforms where you may use the applicable technology. Moreover, some technologies might be “virally” spread to other locations (for example, one of your friends or customers may publish the app that contains information from your blog). Gaükk is not responsible for gathering, using or spreading personal information or other type of data that is publicly spread.
Some functions of our Website will give you the possibility to interact with us and with others. This can include blogs, message boards, messaging, chat and community profile creation. When you use these functions, you should take into account that all the information that you send, including your name, location and e-mail address, can be public to others. We are not responsible for any information that you decide to send through these interactive tools. If you use these functions, it is possible that your personal information is kept in the Website even after you stop using the Website.